Testing Workplace Support’s Direct and Interactive Effects on Perceptions of Time Management and Work-Family Conflict: Using a Sample of Frontline Hospital Employees in New York City
Frontline hospital employees in emergency rooms (ER) are among the most stressful occupations due to the emotional nature of patient care and work demands. Long work hours, newer healthcare technologies with inter-professional quality of work, and conflicts. Previous research focuses on individual factors, and less emphasis is on the lack of workplace support resources for employees. In managing conflict, using the Conservation of resources theory with the self-regulation framework will enable individuals to establish proactive coping attitudes and behaviors. A survey of 260 clinicians in the ER reveals how perceptions of time management and workplace support resources are influencing work-family conflict. Results show that supervisor support moderates the relationship between time management and work-family conflict. Findings show how workplace support and policies could act as a resource for employees. The conclusion includes a discussion on theory, research, and practical implications.
Social work|Mental health|Public administration
Anand, Akanksha, "Testing Workplace Support’s Direct and Interactive Effects on Perceptions of Time Management and Work-Family Conflict: Using a Sample of Frontline Hospital Employees in New York City" (2020). ETD Collection for Fordham University. AAI27739747.