Degree of Contribution

Equal

Document Type

Article

Keywords

big data, social services, human services, small data, data science

Disciplines

Data Storage Systems | Nonprofit Studies | Social Justice | Social Work

Abstract

The social services sector, comprised of a constellation of programs meeting critical human needs, lacks the resources and infrastructure to implement data science tools. As the use of data science continues to expand, it has been accom- panied by a rise in interest and commitment to using these tools for social good. This commentary examines overlooked, and under-researched limitations of data science applications in the social sector—the volume, quality, and context of the available data that currently exists in social service systems require unique considerations. We explore how the presence of small data within the social service contexts can result in extrapolation; if not properly considered, data science can negatively impact the organizations data scientists are trying to assist. We conclude by proposing three ways data scien- tists interested in working within the social services sector can enhance their contributions to the field: refining and lever- aging available data, improving collaborations, and respecting data limitations.

Publication Title

Big Data & Society

Article Number

1042

Publication Date

2023

DOI of Published Version

20539517231171051

Language

English

Peer Reviewed

1

Version

Published

Creative Commons License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

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